Privacy Policy

Effective Date: August 8, 2026

Rockey Handyman Services (“Rockey Handyman Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, schedule services, make a payment, contact us, or otherwise interact with our business.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and other information from you in several ways.

Information You Provide Directly

Depending on how you interact with us, we may collect:

  • Your name

  • Email address

  • Telephone or mobile phone number

  • Mailing or service address

  • Billing information

  • Payment information

  • Information about the handyman or home-improvement services you request

  • Appointment and scheduling information

  • Photos or videos you provide to help us evaluate or complete a project

  • Information submitted through contact, estimate, or booking forms

  • Communications you have with us

  • Any other information you voluntarily provide

Please do not submit sensitive personal information through our website unless it is specifically requested and necessary for providing our services.

Payment Information

If you make a payment online, your payment information may be processed by a third-party payment processor. We may receive information such as payment status, transaction amount, and limited payment details, but we generally do not store complete credit or debit card numbers on our own systems.

Payment processing is subject to the privacy policy and terms of the applicable payment provider.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring website

  • General geographic information

  • Website usage and interaction information

We may use cookies, pixels, analytics tools, and similar technologies to help operate and improve our website.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to questions and requests

  • Provide estimates and quotes

  • Schedule and manage appointments

  • Provide handyman and home-improvement services

  • Communicate with you about your project

  • Process payments and invoices

  • Send appointment confirmations and service-related communications

  • Provide customer support

  • Maintain business and transaction records

  • Improve our website, services, and customer experience

  • Analyze website traffic and usage

  • Prevent fraud, abuse, or unauthorized activity

  • Protect the security of our website and business

  • Comply with applicable laws and legal obligations

  • Send promotional or marketing communications where permitted by law

We will not use your personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice when required by applicable law.

3. How We Share Information

We may share personal information when reasonably necessary to operate our business and provide services.

This may include sharing information with:

  • Payment processors

  • Website hosting providers

  • Online booking and scheduling providers

  • Customer relationship management or communication platforms

  • Email, text-message, or telephone service providers

  • Website analytics providers

  • Information technology and security providers

  • Professional advisers, such as attorneys, accountants, or insurers

  • Contractors or service providers involved in completing your project, when appropriate

  • Government authorities or law enforcement when legally required

We do not sell your personal information as a business practice.

We may also disclose information when necessary to protect our rights, property, safety, customers, employees, or others, or to investigate suspected fraud or unlawful activity.

4. Cookies and Analytics

Our website may use cookies and similar technologies.

Cookies are small data files stored on your device that can help websites remember information and understand how visitors use the site.

We may use cookies for purposes such as:

  • Website functionality

  • Security

  • Remembering preferences

  • Understanding website traffic

  • Measuring advertising or marketing performance

  • Improving website performance

We may use third-party analytics services to understand how visitors interact with our website. These services may collect information about your device, browser, IP address, and website activity.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

5. Communications and Text Messages

If you provide your telephone number, we may contact you regarding estimates, appointments, projects, invoices, service requests, or other communications related to your relationship with Rockey Handyman Services.

If you separately opt in to receive marketing text messages, you may opt out by following the instructions provided in the messages or contacting us directly.

Message and data rates may apply.

We will not require consent to marketing communications as a condition of purchasing our services where prohibited by applicable law.

6. Photos and Project Information

If you provide photographs, videos, or other project-related information, we may use them to:

  • Evaluate the requested work

  • Prepare estimates

  • Plan or perform services

  • Document completed work

  • Communicate with you about your project

  • Maintain business records

We will not publicly use identifiable photographs of your property for marketing purposes without appropriate permission when such permission is required.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, booking systems, social media platforms, or other services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. Your use of those services is governed by their respective privacy policies and terms.

We encourage you to review the privacy policies of any third-party services you use.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of your information.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and otherwise fulfill the purposes described in this Privacy Policy.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your personal information is collected or used

  • Opt out of certain marketing communications

  • Exercise other rights provided by applicable privacy laws

To make a privacy request, please contact us using the information provided in the “Contact Us” section below.

We may need to verify your identity before completing certain requests. Some requests may be subject to legal exceptions or limitations.

11. Children's Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Do Not Track

Some web browsers offer a “Do Not Track” feature. Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track signals.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable laws.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. Your continued use of our website or services after an updated Privacy Policy becomes effective constitutes acceptance of the updated policy to the extent permitted by law.

14. Contact Us

If you have questions about this Privacy Policy, want to make a privacy request, or have concerns about how your information is handled, please contact:

Rockey Handyman Services
Email: info@rockeyhandymanservices.com
Phone: (717) 827-9839 

15. Important Notice

This Privacy Policy is intended as a general privacy-policy template and should be reviewed and customized to reflect Rockey Handyman Services' actual website, technology providers, payment processor, booking system, advertising practices, and applicable state and federal privacy requirements.

If your business operates in multiple states or collects information from customers subject to comprehensive state privacy laws, additional disclosures or consumer rights provisions may be required.